When your iPad displays "iPad Unavailable" or "Security Lockout," it means you've entered the wrong passcode too many times. This activates a security feature designed to protect your data. The available options and next steps depend on your iPad's iOS/iPadOS version and whether you've previously set up "Find My" and know your Apple ID and password.
Here's a breakdown of the possible scenarios and how to proceed:
If you remember your passcode: The simplest solution is to just try again after the lockout timer expires. The time displayed will increase with each incorrect attempt (1 minute, 5 minutes, 15 minutes, 1 hour, and finally "iPad Unavailable"). Just wait until the timer ends and carefully enter your correct passcode. This is the best-case scenario.
If you don't remember your passcode, and your iPad is connected to Wi-Fi or cellular data and associated with an Apple ID: You can use the Erase%20iPad option directly from the iPad's lock screen (requires iPadOS 15.2 or later). This will completely wipe your iPad, but it will allow you to set it up again using your Apple ID and password.
If you don't remember your passcode, but you know your Apple ID and password and have previously enabled "Find My": You can use another device (iPhone, iPad, Mac, or PC) to remotely erase your iPad through iCloud.com or the "Find My" app. Go to iCloud.com, sign in with your Apple ID, select "Find Devices," choose your iPad, and select "Erase iPad."
If you don't remember your passcode, and you DON'T know your Apple ID/password, or "Find My" is NOT enabled: You'll need to restore your iPad using a computer. This process requires a computer (Mac or PC) and a USB cable. You'll need to put your iPad into recovery mode, and then use iTunes (on a PC or older Mac) or Finder (on a newer Mac) to restore it to factory settings. This will erase all data on your iPad, and you may not be able to recover your data if you don't know your Apple ID. Detailed instructions for entering recovery mode vary depending on your iPad model. Search Apple's support website for "iPad%20recovery%20mode" for specific instructions for your device.
Important Considerations:
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